When should premium taxi services be used?
In short, when you want to be sure of a quality ride. Premium taxi services are most commonly used for airport transportation or, for example, when you are on your way to represent a company at events. Still it's up to your own preferences and premium taxi services can be used almost whenever you want to be sure of proper transportation.
So what makes a taxi service "premium"?
Security - you know what you are ordering
While premium taxis can be somewhat more expensive than the cheaper operators in the industry, they also stand out in comparison to traditional operators. When ordering from traditional operators, anyone can be sent from nearby with any vehicle, and your ordering is based on luck. By choosing a higher-quality taxi service, you know what you are ordering and ensure proper transportation.
Reliability and tight schedules
This is of course the cornerstone of every service, but unfortunately I have to say that today when ordering a taxi you can't always trust that the agreed and promised schedules will stick. By ordering your transport from an operator that invests in individualized service instead of high volume, reliability is better.
High-quality vehicles provide a comfortable environment for traveling
Higher-quality taxi services stand out with more sophisticated vehicles. Many people have said during my ride that you could even fall asleep on this bench, and that sums up the purpose of the premium taxi service very well. Traveling must be smooth, safe and you as a customer must have the opportunity to relax during the journey.
Things that add value
For example, for longer journeys, water bottles can be reserved for you in the car. In general, higher level vehicles already offer a lot of space and for example our representative cars have individual comfort seats in the back that can be adjusted according to your preferences, when working you can make the backrest straighter or when you want to relax while riding, you can also get the seat in a gentle resting position. The most important thing as a transport company is to think about traveling from the customer's point of view. Everyone can ask themselves what kind of transport would I like?
Extra investment in safety
Since our drives are focused on early morning deliveries to the airport and late evening pick-ups from the airport, we drive most of the times after dark. So it is natural that cars have headlights of better quality than the basic equipment. Moose and deer also move on the roads when it's dark, so thermal cameras are deliberately installed in our representative-level cars, which can be used to detect larger animals even beyond the range of the headlights. However, safety is the starting point of the entire journey.
Professional drivers
The role of the driver is great, because his role is to guarantee you a safe trip. The driver's ability to read the situation and offer peace or conversation is also apt to make a difference in your Matkustus experience.
Privacy
Did you know that after the taxi act was reformed in 2018, the duty of confidentiality was removed from the act? It's good to choose an operator who takes care of your privacy, even if you don't discuss sensitive matters in the car. At our house we stick to the fact that whatever is discussed in the car also stays in the car.
Responsibility
I listed the responsibility here because nowadays you can't be sure when you jump into a taxi from a taxi stand that everything is in order with the operator. In general, the backgrounds of those working on the representative driving side have been clarified and it is safer for you to jump on board.
Transparent pricing
Quite a few premium taxi services are mainly based on fixed prices, so you avoid surprises at your destination. Otherwise, however you order transport, I recommend using a fixed price if one is available. With it, you make sure that the taxi meter does not run carelessly.
Summary: What makes a premium taxi service?
I don't necessarily consider the premium taxi service a "heels together and Kraka so tight that you can't breathe" service, although it is certainly possible to get one if you want. I personally prefer a premium taxi service as one that focuses on your travel comfort and do the basic things well. It doesn't have to be that difficult.
Try it the next time you order a taxi to the airport, would a more stress-free option be for you?