What makes a premium taxi service?

When should premium taxi services be used?

In short, when you want to be sure of a quality ride. Premium taxi services are most commonly used for airport transportation or, for example, when you are on your way to represent a company at events. Still, your preferences are decisive and you can use premium taxi services almost whenever you want to be sure of proper transportation.

So what makes a taxi service “premium”?

Security – you know what you are ordering

While premium taxis can be somewhat more expensive than the cheaper operators in the industry, they also stand out in comparison to traditional operators. When ordering from traditional operators, any driver can be sent from nearby with any vehicle, and your ordering is based on luck. By choosing a higher-quality taxi service, you know what you are ordering and ensure proper transportation.

Reliability and punctuality

This is of course the cornerstone of every service, but unfortunately I have to say that today when ordering a taxi you can’t always trust that the agreed and promised schedules will stick. By ordering your transport from an operator that invests in individualized service instead of high volume, reliability is better.

High-quality vehicles provide a comfortable environment for traveling

Higher-quality taxi services stand out with higher-quality vehicles. Many people have said during a ride that you could even fall asleep on this seat, and that sums up the purpose of the premium taxi service very well. Traveling must be smooth, safe and you as a customer must have the opportunity to relax during the journey.

Things that add value

For example, for longer journeys, water bottles can be reserved for you in the car. In general, higher level vehicles already offer a lot of space and for example our executive cars have individual comfort seats in the back that can be adjusted according to your preferences, when working you can make the backrest straighter or when you want to relax while riding, you can also get the seat in a gentle resting position. The most important thing as a transport company is to think about traveling from the customer’s point of view. Everyone can ask themselves what kind of transport would I like?

Extra investment in safety

Since our drives are focused on early morning deliveries to the airport and late evening pick-ups from the airport, we drive most of the times after dark. So it is natural that cars have headlights of better quality than the basic equipment. Moose and deer also move on the roads when it’s dark, so thermal cameras are deliberately installed in our representative-level cars, which can be used to detect larger animals even beyond the range of the headlights. However, safety is the starting point of the entire trip.

night vision for extra safety
You recognize the premium service from their investment in customer satisfaction.

Professional drivers

The role of the driver is great, because his role is to guarantee you a safe journey. The driver’s ability to read the situation and offer peace or conversation is also apt to make a difference in your traveling experience.

Privacy

Did you know that after the taxi was reformed in Finland 2018, the duty of confidentiality was removed from the act? It’s good to choose an operator who takes care of your privacy, even if you don’t discuss sensitive matters in the car. We stick to the fact that whatever is discussed in the car also stays in the car.

Responsibility

I listed the responsibility here because nowadays you can’t be sure when you jump into a taxi from a taxi stand that everything is properly in order with the operator. In general, the backgrounds of those working on the executive taxi companies have been clarified and it is safer for you to jump on board. So this is in Finland, things may be different in other parts of the world.

Transparent pricing

Quite a few premium taxi services are mainly based on fixed prices, so you avoid surprises at your destination. Otherwise, however you order the transport, I recommend using a fixed price if one is available. With it, you make sure that the taxi meter does not run carelessly.

Summary: What makes a premium taxi service?

I don’t necessarily consider the premium taxi service a “heels together and tie so tight that you can’t breathe” service, although it’s certainly possible to get one if you want. Personally, I prefer a premium taxi service as one that invests in your travel comfort and does the basic things well. It doesn’t have to be that difficult.

Try premium taxi service next time you order a taxi to the airport, would a more stress-free option be for you?